Return Policy

You can always return your order within 30 days from the date of purchase. Items will be refunded when returned in original condition including attached price tags and seal-bags.


Return by postal service
If you would like to return your order via postal service, please follow the steps below. Exchanging your order is not possible. If you prefer a different article or size, please place a new order online.

Order delivered by DHL for NL, BE and DE

Step 1: Complete the return form that came with your order.
Step 2: Place your items and complete return form in a secure package. If desired, you may re-use your original packaging.
Step 3: Click on the return link which you can find in the delivery confirmation email to sign up your return. You can now download and print your return label. Put the return label on your return package and bring the package to a DHL ServicePoint.

Return link:

For more information about DHL Servicepoints: The Netherlands, Belgium and Germany.

Once your order has arrived and has been approved, you will receive a confirmation email.


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